Cookie Policy
Last updated: April 3, 2026
What Are Cookies
This Cookie Policy explains how Clinica Serena uses cookies on our website. We use cookies and similar tracking technologies to enhance your browsing experience and improve our services. Cookies are small text files that are placed on your device when you visit our website. They allow us to recognize your device and remember your preferences during future visits. These files contain information about your interaction with our site, helping us understand how you navigate and use our services. We are committed to being transparent about our use of these technologies and giving you control over your data.
Types of Cookies We Use
We use several different types of cookies to provide and improve our services. Essential cookies are necessary for the website to function properly, enabling you to navigate and access core features like appointment booking systems and patient portal access. Performance cookies help us understand how visitors interact with our site by collecting data about page load times, navigation patterns, and areas of interest. Preference cookies remember your choices, such as language settings and display preferences, so you don’t need to reconfigure them on each visit. Marketing cookies may be used to track your interactions and deliver content relevant to your interests, though we maintain strict GDPR compliance when processing this data.
How We Use Cookies
We use cookies for several important purposes within our healthcare and wellness platform. Cookies enable us to provide personalized appointment scheduling experiences and maintain your session while using our patient portal. They help us analyze website traffic and user behavior to identify areas for improvement and optimize our service presentation. We use performance data to ensure our booking system and medical information portals load quickly and function smoothly across all devices. Cookies also help us maintain security by detecting and preventing unauthorized access to sensitive patient information. Additionally, we use these technologies to remember your preferences and settings, reducing the need for repeated input during future visits to our wellness studio website.
Managing Your Cookie Preferences
You have the right to control how cookies are used on your device. Most web browsers allow you to refuse cookies or alert you when cookies are being sent. You can typically manage cookie settings through your browser’s preferences or privacy settings menu. However, please note that disabling certain cookies may affect your ability to access some features of our website, particularly the appointment booking system and patient portal functionality. We recommend keeping essential cookies enabled to ensure optimal performance of our services. For any questions about our cookie practices or to request specific information about cookies we use, we encourage you to review our privacy policy or contact us directly. We respect your choices and are committed to maintaining transparency about our data collection practices while ensuring compliance with GDPR regulations and Italian healthcare privacy standards.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page with a revised “last updated” date. We recommend reviewing this policy periodically to stay informed about how we use cookies and track your interactions. If we make significant changes that materially affect how we collect or use cookie data, we will provide appropriate notice. Your continued use of our website following any changes to this policy constitutes your acceptance of those changes. We remain committed to protecting your privacy and ensuring transparent communication about our data practices in the healthcare and wellness sector.